Medi-Nav Orientation Resource v6, 2024

| 3 Telehealth Queensland’s telehealth program enables patients to receive quality care closer to home via telecommunication technology, improving access to specialist healthcare for people in regional communities and reducing the need to travel for specialist advice. State-wide Telehealth Services support and manage the largest telehealth network in Australia with approximately 4000 video-conference systems state-wide. For further information, refer to: https://www.health.qld.gov.au/telehealth National Prescribing Service The National Prescribing Service is an independent, non-profit organisation for quality use of medicines. The service provides accurate, balanced, evidence-based information and services to help people choose if, when and how to use medicines to improve their health and wellbeing. For further information, refer to: https://www.nps.org.au/ Appendix 4: Government and non-government referral agencies 13 HEALTH (13 43 25 84) The 13 HEALTH service is a 24 hour a day, seven days a week, 365 day a year service which provides health information, referral and tele-triage services to the public in all parts of Queensland for the cost of a local call (mobile phones may be charged at a higher rate). Telephone triage may include symptom assessment, home treatment advice, referral, information, disease management and crisis intervention. For further information, refer to : https://www.qld.gov.au/health/contacts/advice/13health 13 QGOV (13 74 68) 13 QGOV is a general enquiries number which enables customers to dial a telephone number and have the call centre staff connect them to the relevant service or location they require. It is a government initiative, led by Smart Service Queensland, to deliver a ‘one-stop-shop’ for consumer- based telephone enquiries. For further information, refer to: https://www.forgov.qld.gov.au/provide-services-through-13-qgov-13-74-68 Allied health services A range of allied health services are provided by the public healthcare system in community health centres and public hospitals. Services are usually provided on a referral only basis and are at no cost to the patient. The range of allied health services available may vary depending on the location of the public health facility. Some allied health services are provided to the community by other government departments. Some non-government organisations such as domiciliary agencies (often also referred to as home care) also offer allied health services to eligible patients in the community. | 69