Medi-Nav Orientation Resource v6, 2024

| 3 What is accreditation of prevocational medical training? • Quality assurance through a four-year cycle of assessment, monitoring and reporting • Peer review process • Ensuring governance, purpose and context of the training experience • Ensuring wellbeing and safety – of the prevocational doctor and patients Further information about Prevocational Medical Accreditation Queensland (PMAQ) can be found at https://pmaq.health.qld.gov.au 4.4 Australian Charter of Healthcare Rights Everyone who is seeking or receiving care in the Australian healthcare system has certain rights regarding the nature of that care. These are described in the Australian Charter of Healthcare Rights (the Charter). The rights included in the Charter relate to access, safety, respect, communication, participation, privacy and comment. The Charter is available to everyone in the healthcare system. It allows patients, consumers, families, carers and providers to share an understanding of the rights of people receiving healthcare. For further information, refer to: https://www.safetyandquality.gov.au/consumers/working-your-healthcare-provider/australian-charter- healthcare-rights 4.4.1 Ryan’s Rule Ryan’s Rule is a step-by-step process to support patients, families and carers to initiate an escalation of care response while under the care of a HHS acute care facility, including Hospital in the Home (HITH) patients. These steps facilitate a review of the patient. The patient, family member or carer can continue to escalate through the series of steps if they are not satisfied with the outcome after each step. Ryan’s Rule has been developed in response to the tragic death of Ryan Saunders, who died from an undiagnosed Streptococcal infection, which led to Toxic Shock Syndrome. Staff did not know Ryan as well as his Mum and Dad. When Ryan’s parents were worried he was getting worse they did not feel their concerns were acted on in time. The Department of Health made a commitment to introduce a patient, family, carer escalation process, Ryan’s Rule, to minimise the possibility of a similar event occurring. Ryan’s Rule encourages patients or their family and carers to escalate their concerns regarding the patient’s deteriorating physical condition. The process that individual facilities implement will depend on their local capabilities. For further information, refer to: https://clinicalexcellence.qld.gov.au/priority-areas/safety-and-quality/ ryans-rule | 53